Your Basis team spends more time on routine operations than innovation, service requests take days instead of hours, and monthly maintenance windows are eating into availability. Symphony automates SAP operations with zero core modifications.
Infrastructure spend growing with no visibility into optimization
Routine Basis tasks take 48-72 hours via tickets
8-12 hours of planned maintenance per system
60%+ time on firefighting, not innovation
Modernization projects keep getting deprioritized
When your best engineers spend their time on routine restarts, patches, and service tickets, nobody is building the future. Symphony gives your team back.
Automated health checks, kernel upgrades, OS patching, log rotation, and job restarts. Deterministic playbooks executed at scale.
Novel error diagnosis with the Basis team. Agent analyzes logs, proposes root cause, and presents 3 remediation options with impact analysis.
Continuous system monitoring across application, database, OS, and cloud layers. Detects anomalies and triggers self-healing before users notice.
Automated resource right-sizing, instance scheduling (shutdown dev/QA off-hours), and cost allocation reporting across Azure, AWS, and GCP
Agent presents optimization options: 'Dev/QAS systems idle 60% of off-hours. Auto-shutdown schedule saves €4K/month. Approve?'
Continuous cloud spend monitoring with anomaly detection — catches runaway costs, underutilized instances, and storage growth trends
One-click execution of routine Basis tasks: transport imports, user unlocks, role assignments, system parameter changes, and log analysis
Agent handles requests conversationally: 'Transport TR-4521 ready for QAS. 3 dependencies identified. Import sequence recommended. Proceed?'
Continuous tracking of request queue, SLA compliance, and bottleneck patterns — auto-prioritizes and routes based on business impact
Automated kernel upgrades, OS patching, and HANA updates with pre-checks, rollback capability, and post-validation — executed in maintenance windows
Agent walks through maintenance decisions: 'Kernel upgrade has 2 prerequisite notes. Weekend window recommended. Expected downtime: 45 minutes. Schedule?'
Continuous monitoring of patch levels, security advisories, and system health — surfaces maintenance needs and tracks maintenance window efficiency
See how Symphony's tri-modal intelligence can cut cloud operations costs, automate service requests, and minimize maintenance downtime — giving your team time to innovate.